COVID-19 Updates

We are committed to maintaining an environment that helps keep our guests safe.

At Delaware North at The Ridgeline Hotel® Estes Park, we are focused on creating an experience that delights every guest. The health and safety of our employees and guests is always our highest priority.

Our comprehensive Rest Assured™ program has introduced new health and safety standards aimed at helping to keep guests and employees safe while slowing the spread of COVID-19. It includes bolstered hygiene protocols to meet or exceed best-practice guidelines of the U.S. Centers for Disease Control and Prevention (CDC).

After careful consideration with State and County health officials, we had temporarily closed our lodging, retail and food services and reservation office. But now we are excited to be reopening.

Please reference the important information below for our guests:

  • Masks or other face coverings are required to be worn inside all indoor and public spaces at the Ridgeline Hotel-Estes Park and Trendz. This applies to both guests and employees.
    • In line with US Centers for Disease Control and Prevention (CDC) guidance, this is a safety precaution that is part of our Rest Assured™ program. Our comprehensive health and safety standards work to help keep guests and employees safe while slowing the spread of COVID-19.
    • Thank you for your understanding and for playing a key role in protecting you and your family and friends, and each of our associates.
  • Guests will not be permitted to enter if they are sick or if they have come into contact with someone who is sick during the last 14 days.
  • Staff will not enter guest rooms for cleaning service during the guest’s stay. Instructions will be given at check-in on how to get additional linens, if needed.
  • Rocky Mountain National Park is open. However, there have been a number of road and trail closures due to the Cameron Peak Fire. Closures include Trail Ridge Road (closed at Rainbow Curve on the east side, and Colorado River Trailhead on the west side), Old Fall River Road, Chapin Pass Trail, North Fork Trail, North Boundary Trail, Stormy Peaks Trail, and more. For full details, please visit https://www.nps.gov/romo/learn/fire-information-and-regulations.htm.


    If you do plan to visit Rocky Mountain National Park, please be aware that reservations are currently required to enter the Park through October 12. To reserve your ticket, please visit www.recreation.gov/ticket/facility/300013.

    Beginning October 13, reservations will no longer be required to visit the National Park, but entrance passes will still be required as usual.

  • View travel recommendations and precautions for visiting Estes Park

Note: Some services may be limited or unavailable due to thorough sanitation requirements and social distancing measures. As a result, all resort fees are waived through December 31, 2020.

 

What’s Open:

Ridgeline Hotel Guestrooms

Latitude 105 Alehouse (limited menu)

  • Hours: Mon-Tues CLOSED; Wed-Sun 4 PM to 10 PM

Indoor Heated Pool

  • Up to 50 people max will be allowed in the pool at any given time

Bicycle Rentals

Outdoor Fire Pits

Trendz Boutique Shop

  • Hours: 10 AM – 8 PM daily

 

What’s Not Open:

Game Room

Fitness Center

Hot Tub

 

New Reservations:

We are currently accepting reservations for upcoming dates. You can book online or please call us at 970-480-0110.

 

Updated Cancellation Policy:

As part of our newly established Rest Assured™ program, we have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.

Under this policy, all reservations may be changed or canceled at no charge by 4:00 pm MDT 1 day before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

Thank you for your understanding, and please stay safe.

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