Service Updates

We are committed to maintaining an environment that helps keep our guests safe.

At Delaware North at The Ridgeline Hotel® Estes Park, we are focused on creating an experience that delights every guest. The health and safety of our employees and guests is always our highest priority.

Our comprehensive Rest Assured program has introduced new health and safety standards aimed at helping to keep guests and employees safe while slowing the spread of COVID-19. It includes bolstered hygiene protocols to meet or exceed best-practice guidelines of the U.S. Centers for Disease Control and Prevention (CDC).

Please reference the important information below for our guests:

• Masks or other face coverings are required to be worn inside all indoor and public spaces at the Ridgeline Hotel-Estes Park and Trendz. Masks will be optional for fully vaccinated guests.
  • In line with US Centers for Disease Control and Prevention (CDC) guidance, this is a safety precaution that is part of our Rest Assured program. Our comprehensive health and safety standards work to help keep guests and employees safe while slowing the spread of COVID-19.
  • Thank you for your understanding and for playing a key role in protecting you and your family and friends, and each of our associates.
• Guests will not be permitted to enter if they are sick or if they have come into contact with someone who is sick during the last 14 days.
• Staff will not enter guest rooms for cleaning service during the guest’s stay. Instructions will be given at check-in on how to get additional linens, if needed.
• Rocky Mountain National Park is open, but some areas are currently closed. For details, please visit the National Park Service website.
  • PLEASE NOTE: Rocky Mountain National Park will begin requiring day-use entry reservations from May 28 to October 11, 2021. Reservations available now. To reserve your ticket, please visit www.recreation.gov/ticket/facility/300013.
• View travel recommendations and precautions for visiting Estes Park

Note: Some services may be limited or unavailable due to thorough sanitation requirements and social distancing measures.

New Reservations:

We are currently accepting reservations for upcoming dates. You can book online or please call us at 970-480-0110.

Updated Cancellation Policy:

As part of our newly established Rest Assured program, we have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.

Under this policy, all reservations may be changed or canceled at no charge by 4:00 pm MDT 1 day before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

Thank you for your understanding, and please stay safe.