As part of our newly established Rest Assured™ program, we have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.
Under this policy, all reservations may be changed or canceled at no charge by 4:00 pm MDT 1 day before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.
Thank you for your understanding, and please stay safe.
The following terms and conditions of Ridgeline Hotel Estes Park® apply to your reservations. By making your reservations using our online reservation system, you understand, acknowledge, and agree to our terms and conditions. We reserve the right to cancel a reservation without notice if we become aware of or are notified of any fraud or illegal activity associated with this reservation. Availability can change at any time during the booking process. Your reservation is confirmed when you receive an e-mail confirmation.
The Ridgeline Hotel is a pet-friendly property. We allow pets in any of our designated pet-friendly rooms in the West Wing. Effective March 1, 2020, there is a non-refundable pet fee of $25 per night, ($100 max per week) with up to 2 dogs allowed per room (80 pounds max). Pet room reservations booked prior to March 1, 2020 will be held to the previous pet fee of $10 per night. Pets are not permitted in the pool area, fitness center, or food and beverage outlets at any time, and must be kept on a leash at all times in public areas and exterior grounds of the hotel property.
View our full Pet Policy here (PDF – requires Adobe® Reader®)
All guestrooms at The Ridgeline Hotel are designated non-smoking rooms. A $150 cleaning fee will be charged for smoking in any of our rooms.
Everyday Rate
A valid credit card number is required at the time of booking to hold your reservation booked under the Everyday Rate. Cancel for free up to 48 hours prior to arrival. Cancellations made inside 48 hours of arrival (including “no-shows”) are subject to a fee equal to the first night’s stay.
Pay Now And Save / Advanced Purchase Rates
Full pre-payment of the entire stay is required at the time of booking. Reservations booked under the Pay Now And Save rates are NON-REFUNDABLE.
Some packages and special events require full pre-payment at the time you make your reservations. Daily rates do not include applicable 10.70% state and county taxes or charges for any other services.
Child Ages
Special requests, when allowed at our sole discretion, are noted and maintained in the reservation system; however, we cannot guarantee any specific rooms or locations you request.
If you are making reservations on behalf of another person (“credit card holder”), you can make the following representations and warranties and further agree to comply with the terms and conditions stated below: (1) You have obtained legal authorization from the credit card holder to make reservations on behalf of the credit card holder, to guarantee all reservation(s) using the credit card holder’s credit card, and agree to our terms and conditions on the credit card holder’s behalf and thereby bind credit card holder to our terms and conditions; (2) The Guest Information you have provided above, e.g., name, phone number, and address, is that of the credit card holder; (3) You have advised the credit card holder that we do not impose any third-party booking charges and we will accept reservations directly from the credit card holder; and (4) You will inform the credit card holder of all our Terms and Conditions, and provide the credit card holder with reservation confirmation(s) and any other information or correspondence pertaining to the credit card holder’s reservations.
The hotel is not responsible for lost items left in guestrooms. Please do a sweep of your room prior to checking out to make sure you that have all of your possessions.
